Privacy Policy

Who We Are

Long Island Flooring Co., LLC is a New York limited liability company owned by Gino Caruso. Our showroom and office are at 525 Broadhollow Road, Melville NY 11747. You can reach us by phone at (631) 641-5575 or by email through the contact page.

This policy covers the website at longislandflooringco.com and any lead forms, estimator tools, or email conversations connected to it.

What We Actually Collect

We collect the minimum amount of information we need to quote your floors and call you back.

• Contact info you type into a form: name, phone, email, zip, optional project notes.
• Estimator answers: square footage, material choice, scope. Used only to ballpark and prep the in-home measure.
• Standard web analytics: page views, browser type, device, approximate geography. Vercel Analytics plus Google Analytics 4. Neither is tied to your name.

We do NOT collect social security numbers, credit card numbers, drivers license data, or any biometric data. We do not take payment through the website.

How We Use It

We use the information you submit to:

1. Call or email you back about your estimate.
2. Prepare a written quote with line items for the specific floor you asked about.
3. Schedule an in-home measure at a time that works for you.
4. Follow up after the job to check everything is working and request a review if you had a good experience.

We do not sell, rent, or trade your contact information to third parties. Period.

Cookies and Third-Party Tools

The site uses Vercel Analytics for basic page views, Google Analytics 4 for aggregate traffic reporting, and the Leadship portal for routing form submissions to our phones. We do not run retargeting pixels on third-party ad networks. We do not share your data with social platforms.

You can block cookies in your browser settings. The site works fine without them.

Your Rights

You can, at any time:

• Ask us to delete your information (email gino@longislandflooringco.com with the word "delete" in the subject line).
• Ask for a copy of everything we have on file for you (same email, word "export").
• Ask us to stop contacting you (reply STOP to any text, or tell us on the phone).

We respond to all of these within 7 business days, usually the same day.

Questions

Gino Caruso reads every email that comes in through the privacy contact address. If you have a concern, you will hear back from a real person, usually within 24 hours. Direct contact: gino@longislandflooringco.com or (631) 641-5575.